About You 

You are someone who is not afraid of a challenge. You will have a work hard play hard attitude, which is reflected in our company culture, people and success.

You have an ability to work collaboratively with the wider business and we will provide you with all of the support required, we are just looking for your hard working and innovative attitude.

About the Role

We are searching for a customer-centric Product Manager to join our Product team in our London office. Reporting to the Chief Product and Customer Officer, you will work closely with the Customer team to define and validate requirements and with the Engineering and QA teams to prioritise the development schedule to meet agreed targets. 

You will also be responsible for driving and measuring the successful adoption of new product features and functionality across the customer base. There is scope for flexible/hybrid working within the role.

About Wazoku 

Will you help to provide clean water to schools in Mexico? To find a better solution to protect astronauts? To invent the next multi-billion market breakthrough? At Wazoku, that’s exactly what we achieve as we; change the world, one idea at a time.

We do this through our enterprise innovation platform that help organisations to find that one person who has that one idea wherever they are to solve their smallest to biggest problems to generate solutions that truly change the world. We work with Global 2000 organisations from the likes of NASA to Nissan and GSK, helping them discover new products and services, continuous improvements, but also ways to sustain our planet.

We are a B-Corp, Carbon Negative, for-purpose organisation with recent funding from Octopus Ventures and we are growing.

Wouldn’t you want to be part of this? To be involved in a new breakthrough idea that helped change the world into a better place? If so – we would love to hear from you!

Our Values

🛣️ If we don’t like the road, we pave another

🥇 Play & win as a team

💚 Give a shit, be the change you seek

🙋‍♂️ Accept responsibility before blame

Responsibilities 

The Product Manager will be responsible for three main outcomes:

Define and execute the delivery strategy for assigned areas of the Wazoku platform

• Working with the Chief Product and Customer Officer to determine customer needs and desires to define a the product roadmap for assigned areas of the platform
• Working with the Customer Success, Solutions Engineering and Account Management teams to fully understand the customer needs and problems to ensure we deliver must have functionality and products
• Working with relevant internal business functions (Customer Success, Customer Experience) to deliver operational changes.
• Working with the UX and Data Science teams to build and enhance product features, ensuring a positive user experience and enabling customers to make data informed decisions
• As needed, make build v. buy v. partner recommendations to achieve product objectives
• Managing the launch process of new features and functionality in partnership with the Product Marketing, Customer Success, Solutions Engineering and Account Management teams.

Execute on and deliver the product roadmap

• Work with the engineering and QA team to ensure functional and technical requirements are understood and delivered in the most efficient manner

• Working as part of a sprint squad to deliver features - driving iterative product development, providing feedback to the team and evaluating priorities to get maximum value from product features and functionality
• Working with relevant internal business functions (Customer Success, Customer Experience) to deliver operational changes.
• Managing the launch process of new features and functionality in partnership with the Marketing, Sales and Client teams.

Drive product and use case adoption

• Work with the Customer Success and Customer Experience teams, to develop and execute product plans to educate customers about the value of new and enhanced features/functionality and drive adoption
• Work with the Product Marketing team to generate key product marketing content to demonstrate the benefit and value of assigned areas of the platform
• Use the customer community, Connect, to drive better identification of customer needs, drive adoption of features/functionality and elicit feedback of new features/functionality

The personal qualities of a successful candidate include:

• Clear and compelling communicator with excellent written, verbal, and presentation skills
• High integrity individual who naturally connects with our core values
• Strong drive and work ethic with an appreciation for a team-oriented culture
• Strategic and analytic capabilities to match day-to-day hands-on work
• A high level of creativity, drive, curiosity, and intellect
• Excellent team player with a hands-on, direct, transparent, collaborative style

Essential Requirements

• Ability to thrive in an agile, distributed & dynamic team environment
• Proof of Right to Work in the UK

Please note: we are unable to offer UK working visa sponsorship or support relocation for this role so you must have the right to work in the UK.

At Wazoku we are dedicated to building a diverse, inclusive, and authentic workplace, so if you are excited about this role but your experience does not align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles

What we offer

Although we work hard, we also recognise the importance of maintaining a proper integration of work/life priorities and providing a culture that encourages creativity and productivity. Our benefits include:

• Flexible holiday policy that recognises employees are best able to determine when and how often they need to take time off to recharge their batteries, while still meeting their performance objectives
• Health, Dental, and Vision Insurance
• Excellent Parental leave policies to support our working parents through all stages of their life and careers, including 26 weeks maternity and adoption leave, and 8 weeks paternity leave.
• Flexible/hybrid working including flexible hours
• December one week shut down over the holiday period
• Salary Sacrifice Pension scheme - we match up to 5%
• Complimentary Mental health service – We are partnered with InsideOut, an on-demand mental health platform, dedicated to breaking down social stigma and opening up the mental health conversation. Everyone has mental health and we couldn't support their mission more. Employees can join at any time
• Social Events – Including company offsites, summer & Christmas parties, charity engagement and more
• Great vouchers and offers through our Thanks Ben platform
• £30 per month to spend on your own personal Health and Wellbeing
• Birthday Day Off
• 10 days paid sick leave per year
• Cycle to work scheme
• Employee Referral Scheme – £1,000 bonus for every person you successfully refer
• Anniversary bonuses

*Salary range £45,000-£65,000 depending on experience*

What happens next?

Our recruitment team will be in touch if you're successful so keep an eye on your emails! We'll arrange a short call to learn more about you, as well as answer any questions you have. If it feels like we're a good match, we'll share your CV with the hiring manager to review, and then be in touch to move to the next stage(s) of the interview process as shown below.

1. Interview with Recruitment Lead 
2. Interview with Hiring Manager 
3. Meet the Product Team 
4. Panel interview with leadership team